Shipping Policy

Shipping Information

At zMart24, we strive to deliver your orders quickly and reliably across the UAE.

🚚 Free Shipping

• Enjoy FREE shipping on all orders above AED 299.
• Orders below AED 299 will incur a standard shipping fee, which is calculated at checkout.

📦 Delivery Time

• Processing Time: Orders are processed within 24 hours.
• Estimated Delivery: 2–3 business days across the UAE.
• Deliveries are made from Monday to Saturday (excluding public holidays).

📍 Delivery Coverage

We currently deliver to all Emirates across the UAE.

📲 Order Tracking

Once your order has been dispatched, you will receive a tracking number via Email, SMS, or WhatsApp so you can monitor your shipment.

⚠️ Delivery Delays

While we aim to deliver within the estimated timeframe, occasional delays may occur due to weather conditions, public holidays, or unforeseen courier issues. We appreciate your understanding.

📞 Need Help?

If you have any questions about your shipment, our customer support team is always happy to assist you.